Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you make a purchase, subscribe to our newsletter, or contact our support team. This information may include:

• Contact Details: Your name, email address, phone number, and physical shipping address.
• Order Information: The items you purchase, order totals, and details required to fulfill your delivery.
• Communications: Any feedback, messages, or inquiries sent to us through our Contact Us forms.

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve our services, including:

• Processing and delivering your orders of premium spices and teas.
• Sending you secure authentication links for order verification.
• Answering inquiries submitted through our contact form.
• Providing updates, wellness newsletters, and promotions (if opted in).

3. Information Sharing and Disclosure

We do not sell, trade, or transfer your personally identifiable information to third parties. We share data only with trusted partners essential to our operations, such as secure payment gateways (e.g., Paystack) and logistics partners (e.g., GIG Logistics) to fulfill your shipments.

4. Secure Data Retention

Your safety is our priority. We implement robust security measures to protect your personal details. For transaction verification, we store order records and customer contact information securely on our protected servers. No credit card or complete financial account details are stored on our servers; they are processed entirely through secure, PCI-compliant payment gateways.

5. Your Choices and Rights

You can opt out of our email newsletters or promotional updates at any time by clicking the "Unsubscribe" link at the bottom of our emails, or by contacting our team at hello@asmies.com.